StayConcierge
An AI concierge that runs a boutique hotel on WhatsApp, tablet and voice.
Every guest gets a real-time concierge that books the room, routes housekeeping, upsells late checkout and listens for trouble — all before the front desk notices.
WHY IT WORKS
StayConcierge turns the messaging channels guests already use into a full concierge operation. The moment a guest scans a QR code at the desk, they are paired to a WhatsApp thread that knows their reservation, their room, their loyalty tier and their language. Every request — more towels, late checkout, a dinner recommendation, a quiet taxi — flows through the same thread and lands as a task on the right person's screen.
Under the hood, an AI agent is wired to a live map of the hotel: which rooms are occupied, which are being cleaned, which have noise complaints, which are due to check out. The agent answers guests instantly, creates housekeeping and maintenance tickets, offers real upgrades with real prices, and escalates to a human the moment the language of a message turns unhappy. Nothing is improvised: every suggestion pulls from the hotel's own policies, menus, spa schedule and loyalty rules.
For the owner, StayConcierge is a small, rented SaaS: one workspace, one dashboard, one monthly invoice per room. The whole stack assembles from AIMicroservices blocks in under a week — authentication, billing, scheduling, WhatsApp and AI orchestration are ready out of the box; hotel-specific logic plugs in as domain microservices.
ARCHITECTURE · LAYERED BLUEPRINT
How the microservices wire up.
Read top to bottom. Channels are where people arrive, orchestration is how the AI thinks, domain is the startup-specific logic, data & identity keeps the source of truth, and platform is the invisible glue.
Scroll horizontally to see the full architecture.
INVENTORY
Every block in StayConcierge.
Each block is a microservice with a clear role — grouped by layer so you can see what belongs to channels, orchestration, domain, data and platform at a glance.
HOW TO SHIP IT
Quick-start checklist.
- 01 Spin up a workspace, crawl the hotel site to seed rooms, rates and policies.
- 02 Wire WhatsappQR to the front-desk number; print QR inserts for every room.
- 03 Snap in RoomStateSync (PMS adapter), HousekeepingQueue and LoyaltyEngine.
- 04 Publish the concierge agent, invite staff, point the billing integration at the hotel folio.
WHAT'S NEXT
Compose StayConcierge in a visual workspace.
Log into AIM Engine 2.0, drop the blueprint on a canvas, fork the domain microservices you need, and deploy to your own domain. Everything shown here is already a real component.