CheckoutVoice
Check-out without the front desk
Lets a guest finish their stay from bed: the concierge reads back the folio, asks about minibar and tips, and charges the stored card — on WhatsApp, on the tablet, or over the phone.
- 0 Queues at reception
- 3 ch WhatsApp, tablet, voice
- PDF Receipt on every channel
CheckoutVoice stitches together the last mile of a stay. It pulls the pending folio from the PMS through RoomStateSync, reads it back to the guest in natural language, and asks the few questions that cannot be inferred — minibar honour, tip for housekeeping, preferred departure time.
The charge itself is handed to Billing, with the guest's stored card and the hotel's merchant account. The result is that the guest skips the queue at reception, the hotel collects faster, and staff time goes back to the people who actually want a human hand-off.
Everything CheckoutVoice handles for you
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Conversational folio
The bill is read back line by line in the guest's language — no screen, no printer, no queue.
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Smart questions
Asks only what cannot be auto-inferred: minibar, tip, departure time — never re-asks known facts.
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Stored-card charge
The charge goes through Billing on the existing card-on-file — no new data collection at check-out.
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Receipt everywhere
PDF receipt arrives on WhatsApp, email, and the in-room tablet at once.
How CheckoutVoice plugs into the hotel stack
CheckoutVoice is a thin orchestration on top of the agent, the room ledger, and the billing module. It does not own money or rooms — it closes them out in a conversation.
- AgentBuilder runs the conversation that reads the folio and collects the few remaining answers.
- RoomStateSync supplies the live folio and the check-out time from the PMS.
- Billing charges the stored card and emits the official receipt.
- LoyaltyEngine applies tier discounts and points redemption to the folio at the same moment.
Wire CheckoutVoice into your product today
Book a consultation with our founders and we'll walk you through the whole microservice stack — not just this one — live on your domain.