VoiceHost
A host on the phone, every minute of service
Answers the restaurant phone 24/7 — books tables, answers menu and hours questions, captures dietary notes, and hands edge cases to a human host when needed.
- 24/7 Coverage, no voicemail
- Live Floor-plan bookings
- Warm Hand-off to the human host
VoiceHost takes the load off the phone line during service. It answers in the caller's language, confirms hours, describes the menu in plain terms, and makes reservations against the live floor plan. No hold music, no "call us back later".
Transcripts land in the CRM as soon as the call ends. Edge cases — big groups, allergies, VIP guests — are surfaced to the staff with context so the human host picks up exactly where the agent left off.
Everything VoiceHost handles for you
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24/7 coverage
Never misses a call — even when the kitchen is slammed.
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Booking-aware
Writes directly into the live floor plan, not a side spreadsheet.
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Menu fluency
Answers real menu questions from the structured menu, not a scraped web page.
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Smart escalation
VIPs, big groups, and complex allergies are routed to staff with a warm hand-off.
How VoiceHost plugs into the restaurant stack
VoiceHost is a telephony surface. It relies on the booking, menu, and guest services to do real work — it just converses.
- TableGrid confirms availability and writes reservations during the call.
- MenuPulse answers dish and allergy questions from the structured menu.
- AIM CRM stores the transcript, caller, and outcome on the guest record.
- AgentBuilder provides the host agent recipe that runs the conversation.
Wire VoiceHost into your product today
Book a consultation with our founders and we'll walk you through the whole microservice stack — not just this one — live on your domain.