SecureInbox
Messaging that regulators can sleep with
A PHI-aware messaging surface between patients and clinicians: content stored in PHIVault, access gated by consent, every message audited, with strong-auth on both sides.
- 0 Plain PHI in the inbox DB
- Consent -gated access on every read
- Inline In the clinician queue
SecureInbox delivers the feel of a modern chat without cutting any corners on PHI. Messages are stored in PHIVault, not in the inbox's own database; access is gated by consent and role; every read is logged with actor and reason.
For patients it is as simple as any messenger: tap, type, send, read. For clinicians it is an inline part of their queue, so answering a patient does not require leaving the case.
Everything SecureInbox handles for you
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PHI-aware storage
Content lives in PHIVault — the inbox itself holds no plain PHI.
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Consent-gated access
Threads unlock only for actors with explicit, current consent to read.
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Strong-auth on both sides
Patients and clinicians reach the inbox only through strong authentication.
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Inline in the queue
Clinicians reply from inside the case — no new tabs, no duplicate identity.
How SecureInbox plugs into the clinic stack
SecureInbox is a messaging surface governed by consent and audit. It delegates storage and identity to the rest of the stack instead of duplicating them.
- PatientPortal renders the patient side of the inbox on mobile and web.
- ClinicianQueue renders the inbox inline on each case.
- PHIVault stores every message body and attachment under encryption.
- ConsentLedger gates access to threads by current consent state.
Wire SecureInbox into your product today
Book a consultation with our founders and we'll walk you through the whole microservice stack — not just this one — live on your domain.