ClinicianQueue
A clean queue for the clinical team
The clinician-side cockpit: a live queue of triaged cases with priorities, SLAs, and the full patient context one click away. Built for clinicians, not for administrators.
- 1 view Case context on one screen
- Visible SLAs per case
- Every Action audit-logged
ClinicianQueue is where the routed cases from SymptomRouter actually get worked. Each case shows the triage output, the attached documents, the pending consent, and the patient record — enough for the clinician to decide the next step without swivel-chairing between tools.
Priority and SLAs are explicit: urgent triage routes sit on top, with visible timers. Reassignment and escalation are one click and produce an audit trail so a team can review on Monday what was decided over the weekend.
Everything ClinicianQueue handles for you
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Triaged inbox
Cases arrive already triaged and tagged — no prioritisation work on the clinician.
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Context on one screen
Triage, intake, consent, and history all on the same page — no tab-switching to treat.
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Visible SLAs
Urgent timers are explicit — nothing silently breaches.
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Audit-logged actions
Every reassignment, note, and escalation is recorded for later review.
How ClinicianQueue plugs into the clinic stack
ClinicianQueue is a workspace on top of the triage, intake, and PHI services. It is read-heavy and writes back structured clinical actions.
- SymptomRouter feeds the queue with triaged cases and their decision trails.
- PHIVault supplies the patient record data for the on-screen context.
- SecureInbox opens the patient thread inline for messaging without PHI leakage.
- AIM CRM logs every clinician action on the patient timeline.
Wire ClinicianQueue into your product today
Book a consultation with our founders and we'll walk you through the whole microservice stack — not just this one — live on your domain.