AttendancePulse
Who actually showed up — and what happens next
A live-attendance tracker: watches the Zoom/Teams room during the session, reconciles against the registry, flags no-shows for follow-up and queues attendees for a post-session NPS call.
- Live Reconciliation during the session
- 2 Post-session streams — no-show and attendee
- Show-up Is the headline metric, not registration
AttendancePulse is the service that answers the only question that matters to a sponsor: who actually showed up. Registrations are easy; show-up is the outcome the cheque is written for. The pulse service watches the webinar room live, reconciles the participants against the WebinarDesk registry, and emits two streams — no-shows and attendees — each with their own downstream cadence.
No-shows are not a failure — they are a signal. A doctor who registered and did not attend gets a lightweight follow-up the next day: a short WhatsApp with the recording link, a short voice touch if the platform judges a call welcome, and a question about what happened. That data feeds DoctorGraph (this doctor's registration-to-attendance rate is lower than average) and improves the next campaign.
Attendees get the opposite treatment. A short post-session touch — a thank-you, an NPS question, a link to the next relevant session — is scheduled through the same cadence planner. The NPS score, the faculty name the doctor liked most, the topic they want more of — all flow back into DoctorGraph's weighted topics, which in turn improve the next SpecialtyMatch.
Reports are attendance-first. Operators and sponsors see show-up rates, not just registration rates, and they see them split by specialty, by institution, by voice persona and by time of first invitation. That is the evidence a medical-education programme needs to justify its budget year after year.
Everything AttendancePulse handles for you
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Live reconciliation
Live Zoom/Teams room watched against the registry during the session.
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Two post-session streams
No-shows and attendees each have their own cadence, not one generic follow-up.
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Data back into DoctorGraph
Registration-to-attendance rates, liked faculty and preferred topics feed the graph.
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NPS as a first-class signal
Post-session NPS lands in reports and in the graph — not just a survey dashboard.
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Sponsor-grade reports
Show-up rates by specialty, institution, voice persona and first-touch timing.
The outcome layer of every campaign
AttendancePulse closes the loop — it reads the live room, writes to the doctor graph, queues post-session touches and feeds the report.
- WebinarDesk supplies the expected attendance list to reconcile against.
- DoctorGraph receives per-doctor attendance, NPS and preferred-topic signals.
- CadenceConductor picks up the no-show and attendee follow-up jobs.
- AIM CRM logs attendance as a contact activity for sponsor reporting.
Wire AttendancePulse into your product today
Book a consultation with our founders and we'll walk you through the whole microservice stack — not just this one — live on your domain.